Pre-Congress Workshops

Workshops will be held concurrently on Sunday 14 July 2019 from 9am to 4.30pm. Please register for one only.

Workshop 1: A Leader’s Guide to Solving Challenges with the Hard Skills of Emotional Intelligence

David R. Caruso, Ph.D.

Co-founder, Emotional Intelligence Skills Group
Research Affiliate, Yale Center for Emotional Intelligence
Mayer Salovey Caruso Emotional Intelligence Test
The Emotionally Intelligent Manager (Caruso & Salovey)
A Leader’s Guide to Solving Challenges with Emotional Intelligence (Caruso & Rees)
The Anchors of Emotional Intelligence, K-8 (Brackett, Caruso & Stern).

This full-day workshop begins with an overview of various definitions of emotional intelligence, the foundations of EI and the measurement of EI. It will focus on the ability model of EI and its application to the workplace through practical exercise and strategies.

The workshop is for professionals in the fields of:

  • Executive coaching
  • Human resource management
  • Corporate trainers
  • Managers and leaders
  • School administrators and teachers

The two components of the workshop are:


A. What do professionals and managers need to succeed?

They need to be very smart and they need superb technical skills. But beyond analytical intelligence and technical skills, professionals need to better lead people, communicate effectively, adapt to different cultures, read people, and handle stressful situations. The skills of emotional intelligence address these needs. Part A defines intelligence and emotion. Emotions can be “smart” they can provide data and they are essential to making good decisions. Moods, on the other hand, may not be so smart and making mood-based decisions is often a recipe for disaster.  A demo will be provided of how emotions are adaptive and contain meaningful data. With this background the origins of the term emotional intelligence will be discussed and three approaches to defining EI and several ways to measure EI will be outlined.  The ability model of EI then becomes the focus of the workshop.

B. Practical EI strategies to solve challenges in the workplace

The bulk of the workshop focuses on practical strategies based on the ability model of EI which consists of four, related skills: Map, Match, Meaning and Move emotions.  Participants will be able to:

  1. Demonstrate the importance and utility of EI to clients where emotions are a form of data or information.
  2. Utilize exercises and demonstrations to use with clients to show the applicability of EI to their world.
  3. Develop concrete and specific activities to employ with clients to develop and implement their EI skills in their daily lives – at work, home and school.
  4. Use of case studies to better illustrate the application of EI.
  5. Walk away with practical skills and strategies – from the Mood Map to the Blueprint.
  6. Understand the EI Blueprint and develop your own Blueprint to help you address a significant challenge

Participants will receive an ISEI Level I-Introduction Certificate.

Cost: $275 (includes morning tea, lunch and afternoon tea)

Students: $150 (includes morning tea, lunch and afternoon tea)

Workshop 2: Emotional Intelligence Foundations

John Pellitteri, Ph.D

Queens College, City University of New York

The International Society for Emotional Intelligence offers professional certification workshops so that you can become an emotional intelligence (EI) expert in your profession.

The certificate workshop program provides participants with expert training in empirically-based knowledge of emotional intelligence, effective strategies & skills in EI-based interventions, and personal growth through experiential lab training in emotional awareness. The training is for professionals in the fields of:

  • education and learning specialties
  • mental health /counselling /therapy
  • organisational consultation/coaching/management

Certificates will enable participants to apply EI interventions in their respective disciplines.

The workshops are designed for those with basic and advanced knowledge in emotional intelligence and teach foundation concepts as well as strategies specific to each area of practice.  Participants develop their own emotional intelligence as part of the training process as they learn to use EI strategies effectively in their work.

This foundation workshop explores:

A. History, development and current issues of EI

This class will provide an overview and address current issues in EI. It will review the history and evolution of the concepts and present the major models (abilities, traits & competencies). Current challenges with conceptualization and measurement will be reviewed.

B. Developing EI abilities

This experiential lab class is designed to explore each of the four areas of the abilities model of EI. Participants will engage in experiential activities aimed to teach and to develop:

(a) emotional perception;
(b) emotional facilitation of thinking;
(c) emotional knowledge; and
(d) regulation of emotions.

Development of these abilities will serve as a foundation for personal growth as well as for implementing EI strategies in professional settings.

Participants will receive an ISEI Level I-Introduction Certificate.

Who should attend: Educators, health professionals, business and HR practitioners, students wanting to increase their EI knowledge.

Cost: $275 (includes morning tea, lunch and afternoon tea)

Students: $150 (includes morning tea, lunch and afternoon tea)